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Can't connect to localhost acronis backup

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Beginner
Posts: 1
Comments: 0

I whent in to check my backups today on my server. And when i tried to connect i got these error messages.

Code: 11,468,819(0xAF0013)
LineInfo: 0x175E82EA6697B94E;

Module: trueimg_remote_full_vs
Message: Acronis Managed Machine Service is not started.

Code: 11,337,731(0xAD0003)
LineInfo: 0x90FB8A255B1DF588;

Module: trueimg_remote_full_vs
Message: Failed to establish connection.

Code: 197,666(0x30422)
LineInfo: 0x4D5187F54ACFDAEB;

Module: trueimg_remote_full_vs
Message: The required service on the remote machine is not started. Start the service and retry the connection.

I do have the latest version of acronis backup and recovery installed. I have restarted the server and that has not resolved the issue.

Thanks

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Forum Star
Posts: 27
Comments: 1940

Check that service is started in 'services' snap-in of microsoft management console ( run cmd, type 'services.msc' , go to 'acronis management machine service'. Try to start in manually - will it display any error or start and then stop after a while?

Beginner
Posts: 0
Comments: 2

i also having this issue, any resolution for this?

Forum Moderator
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Comments: 4054