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Failed to connect to the ESX(i) server

Beginner
Posts: 2
Comments: 1

Hi,

After i changed vcenter user password . when Backup plan starts  Acronis give these errors :

"Failed to connect to the ESX(i) server"

"Cannot complete login due to an incorrect user name or password."

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Acronis Backup Agent for Vmware (Virtual appliance) connect with Vcenter.

Username and password written correctly but I take these errors. What should I do.

 

Forum Star
Posts: 62
Comments: 2377

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Hello olcay ATLI,

Have you updated the login details on a virtual appliance? To specify new password for vCenter, access the virtual appliance GUI using the vSphere Client and specify access credentials for the vCenter Server in the ESX(i)/vCenter setting. Did this help? 

I'd also make sure, the account has all necessary privileges. See Privileges on vCenter Server or ESX(i) host for the whole list of required privileges.