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Problem with creating the recovery Acronis Backup 11.5

Beginner
Posts: 1
Comments: 0

Hello,

I've got a problem with creating the recovery. When I am starting recovery, the fault message appears: "Failed to create the recovery task". 

Code: 9764888(0x00950018)

Lineinfo: 0xC527D80F36A73A73

Module: disk_bundle_vs_32308

Message: Failed to copy disks.

Thanks in advance.

Best regards

 

Forum Star
Posts: 58
Comments: 2182

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Hello,

First of all, I'd recommend updating the software to the latest available build, as 32308 is a rather old one and a lot of reported issues have been fixed since then. If the issue still persists, please proceed with the troubleshooting steps from Acronis Backup: Troubleshooting Recovery Failures.