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some incompatibility with 64 bits?

Posts: 5
Comments: 3

" Acronis Backup and Recovery 10 " has it some incompatibility with 64 bits?

Frequent Poster
Posts: 2
Comments: 549

Hello Antoni,

As you can see from the documentation, Acronis Backup & Recovery 10 supports 64-bit systems:

However, Acronis Backup & Recovery 10 does not support newer OSes like Server 2012 or Windows 10 (because they did not exist during that product's lifecycle). If you want support for these newer operating systems, you will need to upgrade to the latest version and build of our product.

This upgrade is free as long as you have a valid maintenance license.

Posts: 0
Comments: 2

Hi - I'm unable to run Acronis True Image 2018 on my computer.

It seems to install, but it doesn't run at all.

The Windows 10  Program Compatibility Troubleshooter indicates that TrueImageLauncher is incompatible with my system.

Is this a completely lost cause, or is there some other way to run True Image (e.g. command line interface)?




Windows 10

Operating System
    Intel Core i7 4790 @ 3.60GHz    33 °C
    Haswell 22nm Technology
    16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
    Dell Inc. 0KWVT8    28 °C
    FS2333 (1920x1080@60Hz)
    Acer H203H (1600x900@60Hz)
    4095MB NVIDIA GeForce GTX 745 (NVIDIA)    42 °C

Forum Moderator
Posts: 104
Comments: 3855

Hello Thomas,

The issue requires more in-depth investigation, which is unfortunately not possible on forum. Please reply to the last email from our support team (contains a ticket ID 03106044 in the subject).