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VSS Errors with Backup and Recovery 11

Thread needs solution
Beginner
Posts: 2
Comments: 4

Hello, I am receiving the following errors when i try to backup my Hyper-v host. In addition to this error, i get error 8193 and 12293 in the event logs as well. Thanks for your help in advance!

error 8193:
Volume Shadow Copy Service error: Unexpected error calling routine Cannot find anymore diff area candidates for volume \\?\Volume{c7f72757-19f9-11e1-baef-806e6f6e6963}\ [0]. hr = 0x8000ffff, Catastrophic failure
Operation:
Automatically choosing a diff-area volume
Processing EndPrepareSnapshots

error 12293:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({e20fabc0-1435-47c7-ae15-70f439ee14aa}) [hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 32834
Module: 114
LineInfo: c35c04057128fd8f
Fields: $module : disk_bundle_vs
Message: Virtual machine backup has failed.
--------------------
Error code: 32853
Module: 114
LineInfo: c35c04057128fdd0
Fields: $module : disk_bundle_vs
Message: Not all virtual machines have been backed up.
--------------------
Error code: 32852
Module: 114
LineInfo: c35c04057128fe19
Fields: $module : disk_bundle_vs
Message: Failed to back up virtual machine 'heops-srv-mail'.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d292
Fields: $module : disk_bundle_vs
Message: Failed to prepare for backing up.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: d1ab7fa1e56ec67f
Fields: $module : disk_bundle_vs
Message:
--------------------
Error code: 13
Module: 149
LineInfo: d1ab7fa1e56ec787
Fields: $module : disk_bundle_vs
Message: Failed to perform the requested operation.
--------------------
Error code: 236
Module: 16
LineInfo: 7bb42efe3c73323f
Fields: $module : disk_bundle_vs
Message: Internal error: Attempt to access emulated disk for non-initialized object.
--------------------
Error code: 94
Module: 83
LineInfo: 383ffdb092990df8
Fields: $module : hv_srv_vs
Message: Failed to open virtual disk file 'D:\ProgramData\Microsoft\Windows\Hyper-V\heops-srv-mail\heops-srv-mail_FED82227-1AF0-480E-957C-E22C4C8F802D.avhd'.
--------------------
Error code: 212
Module: 83
LineInfo: 383ffdb092990daf
Fields: $module : hv_srv_vs
Message: Failed to create a multi-volume snapshot where files are located:
D: \ProgramData\Microsoft\Windows\Hyper-V\heops-srv-mail (virtual machine file location),
D: \ProgramData\Microsoft\Windows\Hyper-V\heops-srv-mail (virtual machine snapshot file location),
D: \ProgramData\Microsoft\Windows\Hyper-V\heops-srv-mail\heops-srv-mail_FED82227-1AF0-480E-957C-E22C4C8F802D.avhd (virtual disk file location),
D: \ProgramData\Microsoft\Windows\Hyper-V\heops-srv-mail\heops-srv-mail.vhd (virtual disk file location).
--------------------
Error code: 207
Module: 83
LineInfo: 383ffdb092990da0
Fields: $module : hv_srv_vs
Message: Failed to mount the volume snapshot.
--------------------
Error code: 33
Module: 7
LineInfo: e24f93d0b8d8c9c7
Fields: $module : hv_srv_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0c2
Fields: $module : hv_srv_vs
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147754767, $module : hv_srv_vs
Message: The shadow copy provider had an unexpected error while trying to process the specified operation.

0 Users found this helpful
Beginner
Posts: 2
Comments: 4

hello, I was just wanting to check and see if anybody there could help with this. I would really like to get my backup setup. Thanks.

Beginner
Posts: 8
Comments: 12

Dont know if you have solved this. I dont have specific answer. Since its talking about VSS try changing the vss to software system provider or what ever yours is not.

Also change the way your connecting to drives. eg if your using \\somedrive\c$ try another method eg. \\10.1.0.22\c$ or even a share on the network if this is applicable.

Beginner
Posts: 2
Comments: 4

Thanks for your response. I think i may have figured out what is going on. The backup seems to be working now after i removed a usb device I was wanting to backup to from the host server. I would like to have it working the way i had it originally, but using a secondary system for my local backups is a fine workaround,.