Skip to main content

After some time the archive is broken

Beginner
Posts: 1
Comments: 0

 

Hello,

 

after some time, every archiv gets broken, if we create another job (same) it works for a limited amount of time.

 

We get following error: (German)

 

Attachment Size
neues_textdokument_2.txt 28.57 KB
Forum Star
Posts: 22
Comments: 2598

Top

Hi Marcel,

It looks like the archive got corrupted when it reaches some specific size threshold and likely it is related to particular NAS device specifics where it cannot properly handle requests to large files. Possible solution would be to switch from "single-file" (always-incremental) archive format to "multiple-files" when you create a new backup task and specify the backup location (this option is available for new tasks only) - in this case all new incremental backups will be stored in separate files and thus the problem should be mitigated. If this doesn't help please contact our support team for assistance.

Thank you.