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Backup Error for all Virtual Machines

Thread needs solution
Beginner
Posts: 1
Comments: 0

Hello,

first we could not backup any ESXi host. After contacting support we were adviced to install Patch 10593.

So now the ESXi Host backup works again..BUT all our virtual servers can not backup any more.

The following error is shown:

Fehlercode: 26
Module: 100
Zeileninfo: 48afbd3608a410ca
Felder:
Nachricht: Die Aktion 'Sichernd' ist fehlgeschlagen.
--------------------
Fehlercode: 1080
Module: 1
Zeileninfo: 145a191bfe9050ea
Felder:
Nachricht: Ausführen der Aktion fehlgeschlagen.
--------------------
Fehlercode: 4001
Module: 20
Zeileninfo: 665f1f51cfa70f16
Felder:  path : C:\Program Files (x86)\Common Files\Acronis\vmProtect\Common\curl.dll
Nachricht:
--------------------
Fehlercode: 65520
Module: 0
Zeileninfo: bd28fdbd64edb8bf
Felder:  code : 2147942526
Nachricht: The specified module could not be found
 

Regards.

0 Users found this helpful
Acronis Program Manager
Posts: 22
Comments: 3760

Hi,

This is a known issue with update of Acronis Backup for VMware Windows Agent to 10593 build, if you had older builds installed on the machine. This problem can be solved via re-installation: first save the agent configuration from Configure->Agent Settings->Export/import configuration, the uninstall Acronis Backup for VMware and install it back.

Thank you.

Beginner
Posts: 0
Comments: 1

Dear all,

is there any update on the Link to Build 10593 for Aconis Backup for Vmware? I have the same issue with backing up my esxi via ssh. And on the Link page i'm only seeing the build 10571 as donloadable. Can someone share the actual build link with me?

Thanks,

Norman

Acronis Program Manager
Posts: 22
Comments: 3760

Hi Norman,

I've sent you the link in a private message. Please check it out here.

Thank you.

Beginner
Posts: 1
Comments: 2

Can i get that link for build 10593 as well?