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Exchange 2007 Elements Recovery Error, but browsable backups

Beginner
Posts: 4
Comments: 2

Hi to all, I've a Vmprotect 9 that succesfully saves a Vmware structure within Exchange server 2007. Application aware backups are valid and transaction logs are cleared every night. Also backup verification is every time good. Today i'll go to try to restore a mailbox in a pst and i can succesfully browse db anche choose mailbox but when recovery the task fails immediately with this logs, tried different locations...if i do a classic file restore and take all the DB is working perfectly...it seems a kind of bug in Exchange Aware backup...someone can help to explain to me? thank you....

Attività 'Estrazione elementi di Exchange (caselle postali)_31/01/2018 15.38.02' fallita: 'Impossibile estrarre gli elementi '{ arx://is/First%20Storage%20Group/Mailbox1/a.boschini%40serverex1.domain }' dal backup 'arl:/B46E6CF4-E897-4784-B79F-DFFB7D4C6100/116EE867-FD5F-4ED1-A592-8532D2E9FE9E/ACEE081A-8A68-1A9B-7ED9-7A9F80A12AE7/C0AA9354-BD51-DF69-4CC4-93A5019BC89F' alla posizione 'avfs:/smb?//192.168.0.85/SCANN/'.
Informazioni aggiuntive: 
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Codice errore: 39
Modulo: 464
LineInfo: 583e5512760ed86e
Campi: 
Messaggio: Impossibile estrarre gli elementi '{ arx://is/First%20Storage%20Group/Mailbox1/a.boschini%40serverex1.domain }' dal backup 'arl:/B46E6CF4-E897-4784-B79F-DFFB7D4C6100/116EE867-FD5F-4ED1-A592-8532D2E9FE9E/ACEE081A-8A68-1A9B-7ED9-7A9F80A12AE7/C0AA9354-BD51-DF69-4CC4-93A5019BC89F' alla posizione 'avfs:/smb?//192.168.0.85/SCANN/'.
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Codice errore: 1
Modulo: 464
LineInfo: 5330d38fa426abfd
Campi: 
Messaggio: Impossibile montare il backup (URI: 'arl:/B46E6CF4-E897-4784-B79F-DFFB7D4C6100/116EE867-FD5F-4ED1-A592-8532D2E9FE9E/ACEE081A-8A68-1A9B-7ED9-7A9F80A12AE7/C0AA9354-BD51-DF69-4CC4-93A5019BC89F').
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Codice errore: 52
Modulo: 464
LineInfo: d12f1cc7d6c6231f
Campi: 
Messaggio: Impossibile ottenere pool delle risorse con ID '66281DC6-709C-897E-3A90-8CAC7105EB05'. Il pool delle risorse potrebbe essere stato eliminato.
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Codice errore: 23
Modulo: 464
LineInfo: d12f1cc7d6c62336
Campi: 
Messaggio: Impossibile trovare l'oggetto '66281DC6-709C-897E-3A90-8CAC7105EB05' di tipo 'instance'.
--------------------'.

Support Engineer
Posts: 0
Comments: 82

Top

Hello Alessandro,

thank you for your post. So the issue is that you cannot restore some .pst-files, as it fails with an error, is that correct? I will be happy to help you!

The problem is that the resource pool specified in Configure -> Restore Settings -> Exchange Settings no longer exists. To resolve the issue, you will need to specify a new pool. Navigate to Configure -> Restore Settings -> Exchange Settings and specify an existing resource pool where you want to run the temporary VM in. Then save the changes and try to restore the .pst-files again. You may find more information on this in this article.

I hope you will find this information useful. If you have any questions do not hesitate to contact us again.

Wishing you all the best!

Beginner
Posts: 4
Comments: 2

Top

Yes, that's IT! thank you!