Exchange 2013 Application Aware backup fails
My Exchange backups are now failing after updating vmware tools on the Exchange Server. The Acronis task was an application aware job, and ever since I updated the Vmware tools on the guest OS, it started failing.
The VMware tools version is 9.0.167, build-3055609 (current version)
Guest OS: Windows Server 2012 R2
Exchange Server 2013
Acronis backup for VMware is running the latest version and build number. Build 9.2.10571
In the backup task, When I go to Step 4, and click 'Refresh' under actions, it fails with the below error.
Code: 27066484 (0x019D0074)
Message: An error has occurred while executing command 'check_applications_scheme'.
Code: 27066502 (0x019D0086)
Message: An error has occurred while detecting applications.
Code: 11337743 (0x00AD000F)
$module: C:\Program Files (x86)\Acronis\vmProtect\Windows Agent\vmms.exe
Message: Error: Unhandled routine exception.
Code: 35258376 (0x021A0008)
Message: Unexpected error occured while loading application scheme
Code: 35260371 (0x021A07D3)
Message: Error occured while checking application's properties
Code: 35260370 (0x021A07D2)
Message: Error occured while loading applications through Vm proxy
Code: 31457298 (0x01E00012)
Message: Unable to encode holder content
Please see the screenshot attached.