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Failed to delete a empty archive

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Beginner
Posts: 2
Comments: 2

we got this message and the second copy of backup failed .

I found that this error was fixed "The issue has been fixed, please update to the latest build. This is an erroneous message. The archive itself is deleted"

We use 9.0.10007 version, Can we update our version in order to fix this kind of errors?

Best regards,

 

 

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Acronis Program Manager
Posts: 22
Comments: 3743

Hi,

The latest publicly available build is #10571 which can be downloaded from http://www.acronis.com/en-us/support/updates/ . The 10007 is quite an old one, so indeed updating to newer build is recommended. If the issue still persists, please clarify the details, e.g. step-by-step description of what actions were taken to reproduce the erroneous behavior.

Thank you.

Beginner
Posts: 2
Comments: 2

I will do the update and see if the issue will be solved.

Thank's