As discussed on another topic, i have created a new topic here for this problem.
More info over this topic: https://forum.acronis.com/forum/acronis-backup-vmware-version-9-forum/disk-full
To reply on the questions,
1. the failing job does not conain other vm's on the same host.
2. the failing job never succeeded his first backup
3. taking a snapshot in vmware works without problems.
Can someone help me please?
thank you for your posting!
As I understand, a VM-level backup to a NAS fails with "Error occurred while running the backup and recovery engine".
Are there any Windows applications (Exchange, SQL) installed on the affected VM? I have found a similar case, where the issue has been caused by enormous database log files. If this is your case, please try to truncate them.
This will help us find the root cause.
I have sent you the FTP-link in private messages. To find them, navigate to the upper right corner – My account – Inbox.
Please let me know when the logs are downloaded. Thank you!