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Run VM from Backup - In a vSAN datastore?

Thread needs solution
Beginner
Posts: 3
Comments: 1

Hello,

I am trying to create a VM from a backup but I keep on getting the following errors:

Failed to publish virtual machine.
Additional info:
--------------------
Error code: 9
Module: 405
LineInfo: 476adbf26d208b4b
Fields:
Message: Failed to publish virtual machine.
--------------------
Error code: 6
Module: 405
LineInfo: 476adbf26d2088e1
Fields:
Message: Failed to emulate virtual machine's disks.
--------------------
Error code: 236
Module: 83
LineInfo: c7610e0a857bedf4
Fields:
Message: VMware error: 'An invalid datastore path.'.
--------------------
Error code: 144
Module: 0
LineInfo: c7610e0a857bedf4
Fields:
Message: Awaiting task 'AttachScsiHardDisk' has failed. Reason: Invalid datastore path '[] /vmfs/volumes/vsanDatastore/[VMNAME]_mount 1433778727/_4202A4C1_BF0D_14D7_769C_165F05702F02__[VMNAME]_mount_1433778727_Disk_SCSI0_0.vmdk'..
--------------------

I only get the above error when I select a vSAN datastore to mount the VM backup into. If I select an NFS datastore I get no errors and the VM mounts.

Are there compatibility issues with vSAN? I cannot see any errors in vSphere on the datastore, I only see errors in Acronis.

Thanks

0 Users found this helpful
Acronis Program Manager
Posts: 22
Comments: 3744

Hi,

The datastore selected during Run VM from Backup configuration is used to store the changes made to the VM while it is mounted (run from backup), therefore in practice it doesn't really matter which datastore is used for this purpose. In your case the problem may be related either to particular datastore type (vSAN) or to something else and in any case it makes sense to contact our support team for assistance (remember to attach the full log file View->Show Logs->Save All To File).

Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager

Beginner
Posts: 5
Comments: 9

Hi to all,

we are evaluating to deploy Vmware Vsan inside our organization.

For this reason I am curious to know if the case above was solved and/or is a common problem; and of course it will be useful to know if there will be some limitations or problems using Acronis Backup for Vmware to backup/restore virtual machines from/versus vsan. Thank you in advice

Acronis Program Manager
Posts: 22
Comments: 3744

Hi,

The issue has not been fixed yet and we plan to address it in the upcoming Acronis Backup 12 which we will launch as Beta next week (it's not fixed in Beta yet though). Note that this problem affects only Run VM from Backup functionality and only when you specify vSAN-backed datastore as storage for temporary changes made to VM (while it's mounted). Backup/recovery of VMs located on vSAN should work properly.

(Internal bug ID: ABR-79284)

Thank you.

--

Best regards,

Vasily

Acronis Virtualization Program Manager