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Virtual machine not displayed

Thread needs solution
Beginner
Posts: 5
Comments: 1

Hi,

I have created a new VM windows 2012 server, but when I run from Browser Acronis backup for VMware I don't see the machine just created. (vcenter.png)

All the other VM are displayed. (acrovm.png)

Can You help me?

Thank You

Gaetano

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acrovm.png 81.72 KB
vcenter.png 39.29 KB
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Acronis Program Manager
Posts: 22
Comments: 3742

Hi Gaetano,

The problem is that likely you've created the machine as a clone from one of the existing machines which means that it got duplicate InstanceUUID property in vSphere. The solution is to change the InstanceUUID property for this VM from vSphere Object Browser as described in https://kb.acronis.com/content/36100 - check the section describing solution for symptoms from item #4 (there are instructions with screen shots under cut).

Thank you.

--

Best regards,

Vasily

Acronis Virtualization Program Manager