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VMProtect9 - Lost admin password

Beginner
Posts: 1
Comments: 1

Hello everybody,

I have lost the admin password of my Acronis VMProtect 9 ...

Is there a procedure to recover the admin password ?

Thanks for your help !

JB

Acronis Program Manager
Posts: 22
Comments: 3084

Hi,

The password cannot be retrieved, but can be reset with help from our support team. The procedure is not straightforward and usually requires an appliance exported to .ovf/.ova and sent to us.

Thank you.
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Best regards,
Vasily
Acronis Virtualization Program Manager

Beginner
Posts: 1
Comments: 1

Hi Vasily,

Thanks a lot for your procedure !! It's all right now.

Regards

JB