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Acronis 12.5 Managed Machine Service stops!

Thread needs solution
Beginner
Posts: 5
Comments: 11

Good morning, actually I have this problem in one of my machines (Machine A). I have detected that since 1 moth ago it is not running the backup plan.

The machine has installed the console and the backup is stored in another PC of the line (Machine B). When I have tried to solve the problem, I've seen that de Acronis Managed Machine Service is stopped. 

After I start the service, it stops again after 10 seconds .

Could you be so kind to help me with this issue?

I repeat, the machine was working properly one month ago. And it is not connected to Internet.

 

Thanks in advance

 

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Regular Poster
Posts: 12
Comments: 458

Hello Encarna!

What does the management console say? Any failed activities?

-- Peter

Beginner
Posts: 5
Comments: 11

In console The PC appears as disconnected.

Regular Poster
Posts: 12
Comments: 458

Do you have the console installed at machine A or B? It's not really clear.

Have you tried reinstalling the agent where the managed machine service doesn't start?