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Acronis Server is changed to another domain (from xxx.local to yyy.local)

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Beginner
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Hi ALL,

We changed the domain of Acronis server from xxx.local to yyy.local and suppose two domain are built-up trust relationship on server layer. And now, we are not able to grant the user in xxx.local as an administrator of a computer. Please advice. Thanks!

BR,
Dragon

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Forum Support specialist
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Comments: 1735

hello Dragon,

Welcome to Acronis forums!

What do you mean by 'Acronis server'? Which Acronis Cyber Backup component?

For changing the domain name of the Agents machine/servers, please follow instructions from the respective KB article: https://kb.acronis.com/content/67298