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Automatic Kernel Installation failed Debian 10.11 Kernel 5.10.0-0.bpo.8-amd64

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Beginner
Posts: 1
Comments: 0

Hi @all

Is there a new snapi26 available for Debian 10.11 Kernel 5.10.0-0.bpo.8-amd64

trueimage-setup.log says:

Status: This module version was INACTIVE for this kernel.

DKMS: uninstall completed.

2021-10-26T21:29:24+0200:Die automatische Installation des Kernel-Moduls ist fehlgeschlagen. Versuche$
2021-10-26T21:29:32+0200:- Laden des SnapAPI-Kernel-Modul fehlgeschlagen.

thanks.

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Forum Moderator
Posts: 207
Comments: 6627

Hello Christian,

welcome to Acronis forums! We are expecting the support for kernels 5.9+ to be added in the next update of Acronis Cyber Protect 15. I'd suggest raising a support ticket to check, if Acronis support engineers could provide you with a custom snapapi module.