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No mounted partitions were found..

Thread needs solution
Posts: 2
Comments: 1

So this happened...

01:06:22 AM — 01:18:48 AM

Backing up PROD-01

Warning: No mounted partitions were found in the operating system information.


There are definitely mounted partitions -- and the backup took 12 minutes, which is about right.  But this error popped.  Two nights in a row.

Any ideas?





Attachment Size
Partitions.JPG 55.33 KB
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Forum Moderator
Posts: 186
Comments: 6067

Hello Bob,

a couple of similar cases in our internal system suggest that the issue would likely require the investigation with the help of Acronis developers (some of the customers received the custom .dlls) . I'd suggest trying repair installation\update to the latest build if applicable and if the issue persist opening a support ticket for investigation.