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2 Off-Host Validation tasks cannot validate the same Storage Location

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Regular Poster
Posts: 35
Comments: 130

As mentioned in the topic, I have a weird behaviour:

I have 9 backups in one storage location on a NAS.

I want to validate these backups with off-host validation tasks.
As the NAS has multiple network ports I want to speed up the validation by splitting the validation on 2 agents.
I created 2 plans that are scheduled to run at the same time.
One plan validates the first 5 via Agent A and Agent B validates the remaining 4 backups.
That was the idea.

Surprisingly one plan is constantly giving me errors:

************************
Message
Backup validation failed

Additional info:
------------------------
Error code: 61
Module: 309
LineInfo: 0x4A8728DC8A1C9584
Fields: {"$module":"service_process_vsa64_14330"}
Message: Command has failed. Command=Backups validieren;
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"service_process_vsa64_14330","CommandID":"CCC4AB75-6BB7-4C96-90DA-BF01FC76C5B6"}
Message: TOL: Failed to execute the command. Backups validieren
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"staging_command_vsa64_14330","CommandID":"CCC4AB75-6BB7-4C96-90DA-BF01FC76C5B6"}
Message: TOL: Failed to execute the command. Backups validieren
------------------------
Error code: 16
Module: 347
LineInfo: 0x010851EC94F3C4B6
Fields: {"$module":"staging_command_vsa64_14330"}
Message: Auflösen des Backup-Archivs fehlgeschlagen.
------------------------
Error code: 212
Module: 161
LineInfo: 0x0B320396ADFE3E01
Fields: {"$module":"disk_bundle_vsa64_14330","IsReturnCode":"1"}
Message: Archiv '' konnte nicht gefunden werden.
------------------------
Error code: 201
Module: 161
LineInfo: 0xD5796A33131EEB98
Fields: {"$module":"disk_bundle_vsa64_14330"}
Message: Abrufen von Informationen über die Archive ist fehlgeschlagen.
------------------------
Error code: 35
Module: 347
LineInfo: 0x22C9461667357589
Fields: {"$module":"disk_bundle_vsa64_14330"}
Message: An unsupported URI is specified: '//domain-nas-253/Plans/Workstations/#arl:/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000'.
************************

It´s only one plan.
It seems as if 2 off-host validation plans cannot access one stroage location at the same time.....

Can anyone confirm this?

S.

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Support specialist
Posts: 0
Comments: 1414

#1

Hello Sven!

This could be if the same backup archive is being accessed by two different validation plans at the same moment.

Regular Poster
Posts: 35
Comments: 130

#2

Maria,

The 2 plans access different backup chains.

The only thing these backup chains have in common:
They are stored at the same storage location.

It can be very easliy reproduced.
Or must I again produce logs, collect data and so one that this is checked at Acronis ?

 

S.

 

Support specialist
Posts: 0
Comments: 1414

#3

Hello Sven.

We created a testing task upon your request.

Forum Moderator
Posts: 155
Comments: 5599

#4

Hello Sven,

the QA team reproduced this issue in our lab, the related task for fixing ABR-252229.  They temporary suggested workaround: re-create the affected validation plans; do not edit them after - if some archives need to be added/removed then re-create the plan from scratch.