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Backup Replication Plans don't start

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Beginner
Posts: 5
Comments: 2

I want to pull backups from a remote site to HQ using Backup Replication.   The Remote site source and HQ destination Backup locations are both "Network Share" because the remote site backups to a NAS appliance SMB Share.

The plans simply do not start.  No entries under Activities.  No errors, no warnings.  Nothing.  The plan below has been created now for over a week. I've made 5 of these and not one of them starts.  

I've tried with selecting the Acronis Mgmt server for the agent, and I've tried using the remote server as the agent.

They appear to work if run manually, which I don't want to do during the daytime hours.

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Support specialist
Posts: 0
Comments: 1400

#1

Hello Ashmite,

Welcome to Acronis forums!

Looks like this replication plan has not been properly deployed on the Agent. It could be if the Agent machine which should launch it was not available at the moment of this plan deployment.

Please delete this plan and re-create a new one and make sure that the Agent (the first line on the table at your screenshot) is available at the moment of deployment.

Beginner
Posts: 5
Comments: 2

#2

These are brand new plans.  Just made.  And they each different agents, including 1 using the central mgmt server for the agent.

So it failed to create the job on all 4 agents?  Sounds like a bigger issue.

 

Support specialist
Posts: 0
Comments: 1400

#3

Hello Ashmite.

We recommend that you open a case with Acronis Support Team and request a remote session so that our engineer can sort it out.