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Subscription license has expired

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Forum Member
Posts: 16
Comments: 11

Hello, I purchased a new Acronis backup Advanced license, but the old Acronis Backup Standart 
license cannot be removed.
How do I remove the old license?

 

On the portal acount.acronis i have not found the old license, but when you click and sync button the problem is not solved.

 

Error message :

Subscription license has expired

Subscription license 'Acronis Backup Standard Server Subscription License' has expired. Backups of the machine to which this license is assigned are stopped.

Attachment Size
Image Licences.jpg 69.46 KB
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Forum Moderator
Posts: 162
Comments: 5708

#1

Hello Jiri,

thank you for your posting! I'll ask my colleagues to remove the expired quote and get back to you

Forum Moderator
Posts: 162
Comments: 5708

#2

The expired quota should be removed, please check

Forum Member
Posts: 16
Comments: 11

#3

 

Yes, it is OK. Thank you

Forum Member
Posts: 16
Comments: 11

#4

 

Hello, we have a problem with an expired license again. Can you solve this, please?

Forum Moderator
Posts: 162
Comments: 5708

#5

Hi! 
the expired quotas were removed, please check 

Forum Member
Posts: 16
Comments: 11

#6

 

Yes, it is OK. Thank you