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Virtual appliance added but no VMs

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Forum Member
Posts: 28
Comments: 46


We've successfully added the Acronis Virtual agent to the AMS and we've successfully connected it to the desired ESXi but we cannot see the VMs hosted in that ESXi...

What can be happening?

Thanks in advance.

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Support specialist
Posts: 0
Comments: 1295


Hello No No,

thank you for posting on Acronis forums!

Please re-add this Agent for VMWare: follow Machines with Agents -> select this Agent and Delete it and then add it again.

If it does not help, please collect Acronis System Report from the server where Agent for VMWare is installed and share it with Acronis Support Team for analysis.