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Feature Request - Automatic Agent Update

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Beginner
Posts: 2
Comments: 3

Hi,

I would like to see an option to be able to have the agents automatically update themselves.

Having to go into each customers portal and update the agent manually is a real pain, be even worse if we are to move all our 250+ customers over to Acronis. So far we have about 30, which is time consuming enough!

Thanks

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Forum Moderator
Posts: 137
Comments: 5373

#1

David, thank you for sharing your request here! I've registered it as a vote for the existing project RM-327 Auto-update for agent.

Forum Member
Posts: 6
Comments: 59

#2

I second this vote. Have the option to update all agents automatically and notify you if any agents failed to update on any servers.

 

Also, allow setting a time for updates to happen. For example, on cPanel servers, the cPanel updates start around 1 AM in the morning by default and so it wouldn't be a good idea to update the agents at the same time.

 

The cPanel updates can take up to 30 minutes to complete on busy servers. So it would be good if we can set Acronis agents to update say 3 AM/4 AM.

Forum Moderator
Posts: 137
Comments: 5373

#3
HostXNow wrote:

I second this vote. Have the option to update all agents automatically and notify you if any agents failed to update on any servers.

Also, allow setting a time for updates to happen. For example, on cPanel servers, the cPanel updates start around 1 AM in the morning by default and so it wouldn't be a good idea to update the agents at the same time.

Thank you! Valid points, indeed - registered your feedback!