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Acronis Cyber Desktop has been released!

Forum Moderator
Posts: 228
Comments: 6879

Dear Acronis Community,

Please be informed about Acronis Cyber Desktop release.

Acronis Cyber Desktop is a free remote desktop solution that enables MSPs and IT technicians to effectively manage their clients’ workloads. 

More information about the product:

KB articles: https://kb.acronis.com/acronis-cyber-desktop

Product documentation:

Acronis Cyber Desktop
Acronis Cyber Desktop Agent for Windows
Acronis Cyber Desktop Agent for Mac
Acronis Cyber Desktop console

Release notes: EN.

0 Users found this helpful
Beginner
Posts: 0
Comments: 1

Looking Good, Would have like to have seen some chat integration for Comms with the user.   Finding the initial connecting to (up to the ) username/password a bit slow 

Beginner
Posts: 2
Comments: 5

Agree with above user, looks nice! Initial connection to the remote computer (LAN) is slow compared to say TeamViewer/Splashtop and that is using either NEAR or RDP and using the desktop client as I couldn't get the website to establish a remote connection at all.. although not a big issue as I'd prefer a desktop client anyway.

The 15min connection limit could be an problem, anyway to remove it if we pay? Unless I missed it, I couldn't find anything on the website about it.

Beginner
Posts: 0
Comments: 1

I'm still using Windows 10. Does this update allow us to turn on memory integrity? I'm still getting the message that Acronis drivers are not compatible with turning it on.

Beginner
Posts: 0
Comments: 2

Great product!!! 

How can I remove the 15 minute limit? Is there a license to pay?

 

Thank you very much

Forum Moderator
Posts: 228
Comments: 6879

Claudio Piffer wrote:

Great product!!! 

How can I remove the 15 minute limit? Is there a license to pay?

Thank you very much

Hello Claudio, 

The 15-minute is a built-in limitation of a freemium product which is currently distributed under the brand of Acronis. It would be possible to get rid of the limit once the full fledged product is released. We've passed this thread to a responsible product manager to review and comment. 

 

Forum Moderator
Posts: 228
Comments: 6879

Patricia Barfield wrote:

I'm still using Windows 10. Does this update allow us to turn on memory integrity? I'm still getting the message that Acronis drivers are not compatible with turning it on.

Hello Patricia,

thank you for your posting! Please refer to https://forum.acronis.com/comment/601199#comment-601199 on the compatibility of Acronis Cyber Protect Home Office with the Windows Core Isolation feature. 

Please note that this forum is dedicated to Acronis Cyber Desktop product. Shall you have further questions about Acronis Cyber Protect Home Office\Acronis True Image software, we'd recommend posting them in https://forum.acronis.com/forum/acronis-true-image-discussions

Beginner
Posts: 0
Comments: 2

Ekaterina wrote:
Claudio Piffer wrote:

Great product!!! 

How can I remove the 15 minute limit? Is there a license to pay?

Thank you very much

Hello Claudio, 

The 15-minute is a built-in limitation of a freemium product which is currently distributed under the brand of Acronis. It would be possible to get rid of the limit once the full fledged product is released. We've passed this thread to a responsible product manager to review and comment. 

Thank you very much Ekaterina!

Do you have any temporal info on the official release of the commercial release?

Best regards