ABGW certficate validity period
I would like to find out how long the self-signed certificate for the ABGW lasts?
Also is there a way to extend the time or provide your own certificate?
We would like to get a better idea of when we need to renew the certificate.
thank you for your posting!
Storage certificate is issued for a specific period of time (typically once a year) and is automatically updated before it expires. The certificate is stored locally on the Acronis Storage / Acronis Storage Gateway and Backup Agents. It is not possible to extend the certificate lifetime in the current functionality.
If the Storage should refresh the certificate in a timely manner, if it does not - the issue should be investigated with the help of the support engineers.
Typical root causes:
- connectivity problem when Acronis Backup Cloud servers are unreachable from Acronis Storage
- wrong permissions are set to folder /etc/pki/tls/certs/Acronis/storage during Acronis Storage Gateway registration
Depending on Acronis Storage software version:
Storage 1.5 и Storage Gateway 1.7 - certificate validity can be checked as described here: https://kb.acronis.com/content/57417