Acronis Cyber Infrastructure Backup gateway

Hello Mlacola,

Thank you for participating in the forum.

Regarding your question about ACI, please ensure the following:

• Check if the host and the respective VMs meet the prerequisites for using the product, as listed in this guide: https://dl.acronis.com/u/software-defined/html/AcronisCyberInfrastructure_5_4_abgw_quick_start_guide_en-US/#hardware-requirements-for-installations-with-backup-gateway.html

• Use a virtual machine (VM) with at least two virtual hard disk drives (HDDs), although three disks are recommended. In this case, only one HDD will be used for data storage, and you may need to ensure that the VM is made redundant by the virtualization solution it runs on.

• Next, please follow the steps in this user guide to proceed with the installation: https://dl.acronis.com/u/software-defined/html/AcronisCyberInfrastructure_5_4_abgw_quick_start_guide_en-US/#installing-infrastructure.html

Please let me know if this answers your query. If you need support regarding the installation of ACI, feel free to contact our support: https://kb.acronis.com/content/8153

I hope this information is helpful.