REST API raml documentation is not loading on any browser

Thread solved
View Solution
Eduardo Higueras
Beginner
Posts: 10
Comments: 8

Hello, since some time I've been having trouble with the REST API documentation that is loaded through the RAML console of the data centers. No browser (Firefox, Chrome, Edge, IExplorer) will show me anything beyond a blank page.

Has all that documentation been relocated to another location within the Developer Network Portal?

Fri, 02/07/2020 - 10:32
0 Users found this helpful
Stanislav Pavlov
Forum Member
Posts: 3
Comments: 64

There are issues in some DCs with RAML. We are aware about that and plan to fix it.
Before that, you can just use the following URL which is pointed to RAML at our sandbox environment. 

http://dl.acronis.com/u/raml-console/1.0/?raml=https://dev-cloud.acronis.com/api/2/raml/api_ssi.raml

As well, you can find the documentation at the portal https://developer.acronis.com/doc/

Fri, 02/07/2020 - 10:53

Stas Pavlov | Technology Evangelist

Acronis Developer Network | Acronis Cyber Cloud Solutions Portal | Acronis Cyber Platform

For more answers to your questions, try our Knowledge Base and Video Tutorials

Our mission is to create Customers and Partners success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Eduardo Higueras
Beginner
Posts: 10
Comments: 8

Understood Stanislav, but be aware that the raml link you provided me is not exactly working fine either. Right now I have Firefox 72.0.2, Chrome 80.0.3987.87, Edge 44.18362.449.0 and IExplorer 11.592.18362.0, and that page loads into a blank screen in Firefox and Chrome although it seems to work (for now) in Edge and IExplorer.

Fri, 02/07/2020 - 11:19
Stanislav Pavlov
Forum Member
Posts: 3
Comments: 64

I see. Checked in previous version of Chrome and all work fine. And now, when updated, have the same issue. Checked in Opera, and it looks like it works. Will re-visit our support to check.

Thank you for your efforts. 

Eduardo Higueras wrote:

Understood Stanislav, but be aware that the raml link you provided me is not exactly working fine either. Right now I have Firefox 72.0.2, Chrome 80.0.3987.87, Edge 44.18362.449.0 and IExplorer 11.592.18362.0, and that page loads into a blank screen in Firefox and Chrome although it seems to work (for now) in Edge and IExplorer.

Fri, 02/07/2020 - 11:45

Stas Pavlov | Technology Evangelist

Acronis Developer Network | Acronis Cyber Cloud Solutions Portal | Acronis Cyber Platform

For more answers to your questions, try our Knowledge Base and Video Tutorials

Our mission is to create Customers and Partners success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Stanislav Pavlov
Forum Member
Posts: 3
Comments: 64

For you and other readers of this topic convenience I've generated simple interactive html which documents the current RAML (see attached)

Attachment Size
529007-179168.zip 108.08 KB
Fri, 02/07/2020 - 12:23

Stas Pavlov | Technology Evangelist

Acronis Developer Network | Acronis Cyber Cloud Solutions Portal | Acronis Cyber Platform

For more answers to your questions, try our Knowledge Base and Video Tutorials

Our mission is to create Customers and Partners success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Eduardo Higueras
Beginner
Posts: 10
Comments: 8

Thanks Stanislav, the html doc seems fine. By the way, I don't see this topic being shown in the API forum, so it'll be hard for others to know about this problem and find the attached zip.

Stanislav Pavlov wrote:

For you and other readers of this topic convenience I've generated simple interactive html which documents the current RAML (see attached)

Fri, 02/07/2020 - 12:43
Stanislav Pavlov
Forum Member
Posts: 3
Comments: 64

Thank you, Eduardo, for continues feedback.  The topic has appeared in the API forum. 

Eduardo Higueras wrote:

Thanks Stanislav, the html doc seems fine. By the way, I don't see this topic being shown in the API forum, so it'll be hard for others to know about this problem and find the attached zip.

Stanislav Pavlov wrote:

For you and other readers of this topic convenience I've generated simple interactive html which documents the current RAML (see attached)

Mon, 02/10/2020 - 08:53

Stas Pavlov | Technology Evangelist

Acronis Developer Network | Acronis Cyber Cloud Solutions Portal | Acronis Cyber Platform

For more answers to your questions, try our Knowledge Base and Video Tutorials

Our mission is to create Customers and Partners success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.