Acronis backup on cpanel - SnapAPI kernel module not loaded
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Hello everyone,
I installed the 30day trial acronis backup for cpanel about 15 days ago on a cloudlinux machine. It worked until today.After a kernel update i got the following error
The SnapAPI kernel module is not loaded for the kernel 4.18.0-305.10.2.2.lve.el7h.x86_64 that is running in this system. Install the module for this kernel version, and then retry the backup.
i followed the instructions i found here https://kb.acronis.com/content/62490 but nothing changes.
any help?
**very sorry if i posted on wrong forum
Wed, 08/04/2021 - 12:44
Best regards,
Ekaterina Surkova | Forum Moderator
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