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Acronis Cyber Protect 15: No data is shown under Dashboard - Overview

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Beginner
Posts: 1
Comments: 2

Hello,

we have a lot of issues here after the last two updates (since September 2021). I want to start with a little one: We have the issue that there is no data shown under Dashboard - Overview in some graphs: Activities, Activity types, Monthly storage. 4 months ago it worked.

How can this be? What can we do to repair this?

Thanks for your support.

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Forum Support specialist
Posts: 0
Comments: 2016

Hello Sven,

Welcome to Acronis forums!

Could you please check on the system where Acronis Management Server resides whether Acronis Monitoring service acronis_monitoring_service.exe is started?

Beginner
Posts: 1
Comments: 2

Hello,

yes, Acronis Monitoring service is started.

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Beginner
Posts: 1
Comments: 2

And as you can see in the screenshot not all data is empty on the dashboard.

So, how can we fix this?

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