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Backup 15 does not send completion Emails

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Posts: 1
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Good day,

This is my first topic.

We have a strange problem. At a certain day we did not receive any messages of completions from Backup 15.
When I send a test email from Backup 15, all goes well.
The email addresses are:;
Like a said: all worked fine and suddenly email stopped.
Anybody any ideas?
PS: Acronis Cyber Protect 15, SBS2011 Server.
Many thanks in advance

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Forum Moderator
Posts: 237
Comments: 6946

Hi! Thank you for your posting! If the issue still persists, please follow 60823: Acronis Cyber Protect 15: Troubleshooting E-mail Notification Failures If the outlined steps don't help, we'd recommend opening a support ticket for investigation.