Backup Plan Query
I recently upgraded 3 endpoints from Acronis Backup 12.5 to Acronis Cyber Backup 15.
This was painless except with one machine - for some reason, the upgrade deleted the old backup plans. This wasn't an issue as I recreated it from documentation.
What I have now found though - is on 2 of the workstations (Windows 10) - I can execute a Full, Incremental or Differential backup (clicking Protect -> expanding details and instead of just the 'Run Now' button, I have that button but a down-arrow with those 3 options).
On one of the machines (the one it wiped the backup plan) - I don't have this. I deleted all of its' backups and ran a full backup, yet still - I do not have this option.
Hitting 'Run Now' runs incremental backups. This is not something I want at all.
The backup plan is to backup the entire machine to a NAS, there is no schedule, AES-256 encryption is enabled and retention is set for 3 months.
I do not know where these options have gone or how to get them back - I did have a similar issue with Acronis Backup 12.5 and this seemed to be to do with Backup Format - but this option no longer exists.
Any help or suggestions would be greatly appreciated :)