Backup Standard Error 500
I have just purchased Backup Standard Workstation and Backup Standard Virtual Host for my small company (just me). I am trying to get a backup to run with a primary destination on a NAS and a secondary destination to the cloud storage that came with the software. Every attempt fails with an an error 500. The AcronisCloudUS1Check.exe and AcronisCloudUS2Check.exe programs do not report any problems.
Running port_checker_en-US_x86.exe gave this error:
Error 0x640003: An unexpected error has occurred. HTTP response code: 403.
| line info: 0xe71b9a1528b1baab
| $module: msp_port_checker_vs_s_48909
I tried completely turning off Webroot to make sure there was no interference but it didn't help. I'm baffled. Even just trying to see what files, if any, are in the cloud storage fails with errors seeming to indicate connectivity. Yet everything seems connected.