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can't mount backups?

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Regular Poster
Posts: 27
Comments: 86

I have tried instructions on

https://www.acronis.com/en-us/support/documentation/AcronisCyberProtect…

However, using File Explorer in Win11 x64 Pro does not work.  I just get a blank screen.  See the Snapshot attached.

Attachment Size
Screenshot 2022-04-18 091059.png 54.64 KB
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Frequent Poster
Posts: 14
Comments: 572

Hello Lester Ingber!

Can you open the same archive on a different machine, or browse through AMS console?

-- Peter

Regular Poster
Posts: 27
Comments: 86

The files show up just fine under IE or Cygwin (a Unix shell) or on the Acronis Console.