Console keeps triggering "Running smart recommended actions" tasks for managed device
I use Cyber Protect Cloud to protect a single remote device.
Recently I began receiving the notifications that backups were not being performed. It was odd because I was sure the device was online enough time for some megabytes to be backed up to the cloud.
Upon checking the console, under activities, I see that the device is receiving systematic run "smart recommended actions" once every 20 seconds or so.
I tried to update the agent to the latest version, deleting the device from console, remove the installed agent on the device, reboot, reinstall and re-associate to the console but as soon as it comes online, the tasks get triggered systematically.
I tried to cancel some of the tasks but they show up at such a rate that I cannot stop them before 2 new ones are generated. Also, after 1h these tasks show as failed and a new one i triggered in its place.
One thing I did notice, there are 2 tasks, on of this automated ones and a malware scan that I tried to cancel while testing and are not for more than 3h showing as "Canceling..."
Has anyone experienced a similar issue and knows how to stop this behaviour?
Any help would be appreciated.