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error code

Thread needs solution
Beginner
Posts: 1
Comments: 0

I am still fairly new to debugging Acronis backup problems. this is one that is too generic so I am finding many possible solutions but nothing is working. Should I just recreate the backup and start fresh? error codes below.

 
Backup is corrupted. Some data in the backup 'EMMETTPDC.emmett.local-NAS BACKUP (PDC)A.tibx' might be damaged because of hardware problems.
MESSAGE
Backup is corrupted. Some data in the backup 'EMMETTPDC.emmett.local-NAS BACKUP (PDC)A.tibx' might be damaged because of hardware problems.
Additional info:
------------------------
Error code: 20250646
Fields: {"$module":"mms_vsa64_27147","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'NAS BACKUP (PDC)'
------------------------
Error code: 20250646
Fields: {"$module":"agent_protection_addon_vsa64_27147","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'NAS BACKUP (PDC)'
------------------------
Error code: 20119593
Fields: {"$module":"agent_protection_addon_vsa64_27147"}
Message: Failed to execute the command.
------------------------
Error code: 20250677
Fields: {"$module":"agent_protection_addon_vsa64_27147","FailCount":2}
Message: 2 activities have not succeeded. One of them is displayed.
------------------------
Error code: 20250646
Fields: {"$module":"service_process_vsa64_27147","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up

Error code: 20250646
Fields: {"$module":"gtob_backup_command_addon_vsa64_27147","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 10551508
Fields: {"$module":"disk_bundle_vsa64_27147","IsReturnCode":1}
Message: Failed to find archive 'EMMETTPDC.emmett.local-NAS BACKUP (PDC)A'.
------------------------
Error code: 10551497
Fields: {"$module":"disk_bundle_vsa64_27147"}
Message: Failed to get information about the archives.
------------------------
Error code: 22872867
Fields: {"$module":"disk_bundle_vsa64_27147"}
Message: Failed to execute a task.
------------------------
Error code: 22872867
Fields: {"$module":"disk_bundle_vsa64_27147"}
Message: Failed to execute a task.
------------------------
Error code: 4194811
Fields: {"$module":"disk_bundle_vsa64_27147","id":"EMMETTPDC.emmett.local-NAS BACKUP (PDC)A-0028.tibx","locationPath":"\\\\emmettbu/Acronis Backups/PDC Acronis Backup/","locationType":"network_share"}
Message: Failed to open the backup archive by the ID.
------------------------
Error code: 4195157
Fields: {"$module":"disk_bundle_vsa64_27147"}
Message: Failed to open archive 'EMMETTPDC.emmett.local-NAS BACKUP (PDC)A.tibx'.
------------------------
Error code: 262157
Fields: {"$module":"common_archive_addon_vsa64_27147"}
Message: The file is corrupted.
------------------------
Error code: 43717515
Fields: {"$module":"common_archive_addon_vsa64_27147","function":"archive_open","path":"EMMETTPDC.emmett.local-NAS BACKUP (PDC)A.tibx"}
Message: Data is corrupted: CRC mismatch or internal data structures mismatch
------------------------

0 Users found this helpful
Regular Poster
Posts: 12
Comments: 458

Hello Michael!

As the activity states the backup file seems to be corrupted. If this is an incremental backup make a new full backup and delete this corrupted one.

-- Peter

Forum Support specialist
Posts: 0
Comments: 1947

Hello Michael,

Welcome to Acronis forums!

This is a known issue. We recommend that you consult with the respective KB article on this problem: https://kb.acronis.com/content/62978

Re-creating this backup archive is a good idea.