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Export plans from AMS

Thread needs solution
Beginner
Posts: 3
Comments: 3

I try to export a plan from the AMS with the following command:

acrocmd export plan --service=ams --id=<ID> --loc=D:\Temp\test.xml

I ran the cmd with admin privileges.

 

it shows the following error:

<--

An error occurred while executing the command.
    Fehler: 0x1510008
    $module = "acrocmd_vsa64_26172"
    `anonymous-namespace'::PrintPerformingResult : d:\1089\enterprise\command_line\engine\impl\engine.cpp(65)
{"reason":"wcsOperationForbidden","cause":"Operation \"BackupPlanOperations.export\" is forbidden.","stacktrace":null,"effect":null,"troubleshoot":null,"date":"2021-05-06T14:22:28.761081+00:00","context":{"_internal":"100016:-1:-1","operation_name":"BackupPlanOperations.export"}}
    Fehler: 0x1510054
    $module = "abr11cli_vsa64_26172"
    CommandLine::ExportPlanCommand::GetAndSavePlanAMS : d:\1089\enterprise\command_line\abr11\commands\plan\export_plan_command.cpp(94)

-->

 

I don't know where to grant a user this operation.

 

Kind Regards

Lukas

1 Users found this helpful
Frequent Poster
Posts: 14
Comments: 522

Hello Lukas!

12.5 has the nearly the same output. Intresting that listing available acrocmd commands "export plan" is there and can query help for it, but command line reference pdf doesn't contain this (neither 12.5 nor 15).

Is there a reason you want to export via commandline? The supported method is from the gui: https://kb.acronis.com/content/67810

-- Peter

Beginner
Posts: 3
Comments: 3

Hello Peter!

Thank you for your response.

Yes: Either i forget to export the plan after i made a change, or i am too lazy to start the web interface.

I do a backup at shutdown. And sometimes i need to reboot the computer without a backup. So i digged in to acrocmd to disable and enable the plan. That works for the machine proper. But there I have a common issue with the behaviour of acrocmd (--service=ams)

Conclusion:
After I applied a change to a plan, I'd like to backup that plan; like saving configuration of a NAS.

-- Lukas

Forum Support specialist
Posts: 0
Comments: 2016

Hello Lukas,

thank you for posting on Acronis forums!

Could you please share with us the exact command output?

I don't know where to grant a user this operation.

This should be the user with access to AMS.

Beginner
Posts: 3
Comments: 3

Hello Maria

I welcome that!

Yes. Meanhwile I have worked a little on that. I have the following commands:

a)
acrocmd export plan --service=ams --id=48E3D909-A9D3-4B0A-B251-2C9693624816 --loc=D:\Scripts\Logs\ClientProtection_AMS.xml
Output:
<--
C:\Windows\system32>acrocmd export plan --service=ams --id=48E3D909-A9D3-4B0A-B251-2C9693624816 --loc=D:\Scripts\Logs\ClientProtection_AMS.xml
An error occurred while executing the command.
    Fehler: 0x1510008
    $module = "acrocmd_vsa64_26981"
    `anonymous-namespace'::PrintPerformingResult : d:\1732\enterprise\command_line\engine\impl\engine.cpp(65)
{"effect":null,"troubleshoot":null,"context":{"_internal":"100016:-1:-1","operation_name":"BackupPlanOperations.export"},"date":"2021-05-13T12:20:23.765800+00:00","stacktrace":null,"reason":"wcsOperationForbidden","cause":"Operation \"BackupPlanOperations.export\" is forbidden."}
    Fehler: 0x1510054
    $module = "abr11cli_vsa64_26981"
    CommandLine::ExportPlanCommand::GetAndSavePlanAMS : d:\1732\enterprise\command_line\abr11\commands\plan\export_plan_command.cpp(94)
-->

b)
acrocmd export plan --id=48E3D909-A9D3-4B0A-B251-2C9693624816 --loc=D:\Scripts\Logs\ClientProtection_AMS.xml --credentials=srvc_Acronis_AMS,xh/jPO8NNCde71oQLxFgHNj1MOs3zFX95ZA7jLeIGszzqLnAvvbWW6CJ6KoR2A==,encrypted
Output:
<--
An error occurred while executing the command.
    Fehler: 0x1510008
    $module = "acrocmd_vsa64_26981"
    `anonymous-namespace'::PrintPerformingResult : d:\1732\enterprise\command_line\engine\impl\engine.cpp(65)
{"context":{"$module":"mms_rest_api_vsa64_26981","TraceLevel":"0x4"},"domain":"global","origin":{"code":56,"fields":{"$module":"mms_rest_api_vsa64_26981","TraceLevel":""},"linetag":"0xf0a6525634369ae3","module":252,"suberror":{"code":56,"fields":{"$module":"mms_rest_api_vsa64_26981","TraceLevel":""},"linetag":"0x5b0018a6e6938007, d:\\1684\\enterprise\\common\\dml\\synchronous_data_store.cpp:254, Dml::SynchronousDataStore::ReadSingle","module":252,"suberror":null,"text":"Mit dem nachfolgenden Kriterium kann kein Objekt gefunden werden: ' Root (Composite)\n   [Is (Common::String) = Gtob::Dto::ProtectionPlan]\n   ID (Common::Guid) = 48E3D909-A9D3-4B0A-B251-2C9693624816\n'."},"text":"Mit dem nachfolgenden Kriterium kann kein Objekt gefunden werden: ' Root (Composite)\n   [Is (Common::String) = Gtob::Dto::ProtectionPlan]\n   ID (Common::Guid) = 48E3D909-A9D3-4B0A-B251-2C9693624816\n'."},"reason":"internalError","serCode":"0x00fc0038+0x00fc0038"}

    Fehler: 0x1510054
    $module = "abr11cli_vsa64_26981"
    CommandLine::ExportPlanCommand::GetAndSavePlanMMS : d:\1732\enterprise\command_line\abr11\commands\plan\export_plan_command.cpp(68)
-->

For getting the plan-ID i use the following command:
acrocmd list plans --service=ams --output=raw

I guess i have here an error, but I had no time for a closer look-up to this error.
So providing the credentials parameter will lead to a different error. But the "list plans" is not working with "--credentials":

acrocmd list plans --service=ams --output=raw --credentials=srvc_Acronis_AMS,xh/jPO8NNCde71oQLxFgHNj1MOs3zFX95ZA7jLeIGszzqLnAvvbWW6CJ6KoR2A==,encrypted
<--
An error occurred while executing the command.
    Fehler: 0x1510008
    $module = "acrocmd_vsa64_26981"
    `anonymous-namespace'::PrintPerformingResult : d:\1732\enterprise\command_line\engine\impl\engine.cpp(65)
Parameter 'credentials' is not recognized or not expected.
    Fehler: 0x1510050
    $module = "abr11cli_vsa64_26981"
    CommandLine::`anonymous-namespace'::UnrecognizedOptionThrower::PrintName : d:\1732\enterprise\command_line\options\impl\option_using_validator.cpp(43)
-->

 

Kind Regards
Lukas

Forum Support specialist
Posts: 0
Comments: 2016

Hello Lukas.

have you tried the following syntax:

acrocmd export plan  --loc=D:\Scripts\Logs\ClientProtection_AMS.xml --output=raw --id=48E3D909-A9D3-4B0A-B251-2C9693624816 

It should be run on a server where AMS is installed.