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Failed to activate Acronis Cyber Protect 15.0.30984 Startup Recovery Manager from WinPE Bootable Media

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Posts: 1
Comments: 1

Steps to Reproduce

1.Install WindowsADK 10.1.19041.1

2.Install AcronisCyberProtect_15_64-bit.exe (15.0.30984)

3.Open Acronis Bootable Media Builder to generate WinPE64 Recovery Bootable Media (RecoveryMedia.iso)

4.Start from RecoveryMedia.iso and try to Activate (F11) Startup Recovery Manager

Expected behavior

Activate (F11) Startup Recovery Manager Successfully

Actual behavior(two issues)

1.Failed to activate Startup Recovery Manager

2.Failed to run iSCSI Setup

Screenshot

Error Log

Error 0x1350016: TOL: Failed to execute the command. Activating Startup Recovery Manager
| line: 0x8d165e86fb8195bd
| file: d:\476\enterprise\common\tol\command\command.cpp:495
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 1447AF1C-21EC-41E4-B7F6-086EA5C3C77D
| $module: mms_bartpe_vsa64_30984
|
| error 0x1350016: TOL: Failed to execute the command. Activating Startup Recovery Manager
| line: 0x8d165e86fb8195bd
| file: d:\476\enterprise\common\tol\command\command.cpp:495
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 1447AF1C-21EC-41E4-B7F6-086EA5C3C77D
| $module: disk_bundle_bartpe_vsa64_30984
|
| error 0xe50002: Failed to activate Startup Recovery Manager.
| line: 0xafb16d68929137eb
| file: d:\476\enterprise\mms\managers\asrm\impl\manager.cpp:246
| function: AsrmManagement::ManagerImpl::ActivateWithParameters
| $module: disk_bundle_bartpe_vsa64_30984
|
| error 0x10424: Failed to activate Startup Recovery Manager.
| line: 0x2def7741238da862
| file: d:\476\products\imager\servpart.cpp:2322
| function: ActivateASRMOperationImpl::Execute
| $module: disk_bundle_bartpe_vsa64_30984
|
| error 0x7e: Failed to activate Startup Recovery Manager.
| line: 0x2def7741238da68d
| file: d:\476\products\imager\servpart.cpp:1853
| function: TrueImage::ActivateBootManager
| $module: disk_bundle_bartpe_vsa64_30984
|
| error 0x5f0019: Unable to append to ramdisk
| line: 0x81c8643fb32f4b9f
| file: d:\476\core\activator\activator_base.cpp:287
| function: LoaderActivator::CreateBootstrapConfig
| $module: disk_bundle_bartpe_vsa64_30984
|
| error 0x4000e: The operation is not supported.
| line: 0xce112a34f9818af8
| file: d:\476\core\linex\ramdisk_supp\bootstrap\config_builder.cpp:102
| function: `anonymous-namespace'::GetVolumeStridByDir
| directory: X:\Program Files\Acronis\BackupAndRecovery\
| $module: disk_bundle_bartpe_vsa64_30984

 

Attachment Size
ACP15_F11_Error.gif 839.74 KB
Log.zip 2.47 KB
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