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Off Host valdation...many bugs

Thread needs solution
Regular Poster
Posts: 51
Comments: 195

Hey there,
I use Acronis Cyber Protect Advanced V15 (newly installed management server).

I setup off host validation plans:

- Plan A1: Agent A validates all backups in storage location A1 each day at 3:02
- Plan A2: Agent A validates all backups in storage location A2 each day at 3:03
- Plan A3: Agent A validates only last backup in storage location A3 each day at 3:05
- Plan A4: Agent A validates all backups in storage location A4 each sunday at 3:10

I setup these plans on a sunday afternoon (all 8 plans.) 2 weeks ago.

The activities now show:

- A1 ran on the monday and tuesday after creation...then never again
- A2 and A3 constantly fail
- A4 were only created....they never ran although we have now 2 sundays in between....

Now my questions:
- I was told that planned activites are not executed if the agent is doing another activity in the moment. So why is there a timeout ?

- Why are the scheduled validation tasks that should run on sundays not executed ?

- Why is there no notification by mail that validation tasks fail ?

 

It is hard to handle such a system if these basic things are not running properly.

Thanks for any help
S.

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Forum Support specialist
Posts: 0
Comments: 2016

Hello Sven,

thank you for posting on Acronis forums!

We do not recommend setting so many tasks on the same Agent A almost at the same time. Validation operations are not fast, thus the operation could be stopped by timeout when the next should begin.

Please increase timeout as instructed here https://kb.acronis.com/content/68166 and separate in time/running Agent these tasks.

Regular Poster
Posts: 51
Comments: 195

Thanks Maria,

strange thing as setting up multiple tasks on agent was the recommendation of Acronisa support 2 years ago.
And the sam etask setup worked for  years......so V15 must have altered the behaviour, But okay, I will increase the timeout and put in more time in between.

It´s a bit strange that I( have to do such hacks to have a proper operation and honestly spoken I cannot understand that the scheduler cannot handle multiple validation tasks that shall run back to back.....

But Maria,
There are 2 others questions left:

- Why are the scheduled validation tasks that should run on sundays not executed ?

- Why is there no notification by mail that validation tasks fail ?

As mentioned, I uninstalled the former V12.5 management server on the machine and reinstalled the V15.
The agents were only updated.

Is that a problem ?

Sven