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Tape delete - error "wrong parameter"

Thread needs solution
Forum Member
Posts: 11
Comments: 32

On our current build 28038 of Cyber Backup Advanced we get errors when we delete tape manually:


After confirming this error everything is fine, tapes are deleted. Any ideas to resolve this?

Many thanks,

Erik

 

 

 

0 Users found this helpful
Forum Support specialist
Posts: 0
Comments: 1947

Hello Erik,

thank you for posting on Acronis forums!

The 0x80070057 error is returned when a device is unavailable. Please make sure that this tape is accessible.

If the issue still persists, please share with us a full activity log (Dashboard ->Activities, select the activity with this error Show details -> Download).

 

Forum Member
Posts: 11
Comments: 32

Hello Maria,

thank you for supporting us - your tipp helps us to have an idea where the problem is related to. We'll try to upgrade the library and drive firmware ...

Many thanks,

Erik