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Acronis Backup Agent Update for Support of New MacOS Catalina

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Beginner
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Hello all, just notice a few days ago after updating my Mac to the New Catalina OS that the backup agent is not compatible. Anyone experiencing the same issue and if so what is the work around or solution?

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Forum Moderator
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#1

Hello FSI IT,

welcome to Acronis forums!  Changes in the software to support macOS 10.15 Catalina are currently under development and expected in one of the next Acronis Cyber Cloud releases. I've added your comment as a vote for the respective feature request. 

Beginner
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#2

Hi Ekaterina,

Where is the best place to go to regularly check to see when Catalina will be supported for Acronis Backup & Recovery 12.5?     Where will it be announced once it's released?   Is there a twitter feed I can follow or a mailing list I can subscribe to?  Will you announce it here on this thread?

Thanks!

-S

Forum Moderator
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#3

Hi! 
I'll post an announcement here on forum and you can also subscribe to Acronis newsletter (mark Corporate offers).

Beginner
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#4

Hi Ekaterina,

Is there still no MacOS Catalina support for Acronis Backup & Recovery 12.5?  The licenses we paid for are effectively worthless at this point.

 

-S

Forum Moderator
Posts: 137
Comments: 5373

#5
Martinos Center wrote:

Hi Ekaterina,

Is there still no MacOS Catalina support for Acronis Backup & Recovery 12.5?  The licenses we paid for are effectively worthless at this point.

Hi! We're expecting an update to be released this month, unfortunately I cannot provide the exact ETA.