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Acronis Cyber Cloud backup monitoring on datto rmm

Thread needs solution
Posts: 1
Comments: 0

Hi there,

I'm still getting those alerts on moday, even malwares scans aren't set up for any of my customers.

Message :

Acronis Cyber Protect - Monitoring [WIN] - STATUS: Scan(s) have not been successfully completed

Can't find any alerts on the Acronis console. Any clue to resolve this ?

This alert keeps showing up, even if I manually resolve this, only on monday (backup plans set from monday to friday)...

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Forum Moderator
Posts: 248
Comments: 7081

Dear Arthur,

sorry for the delayed response! I see you had a support ticket opened for this issue, could you tell if the issue has been resolved or any assistance is needed?