Backup SQL database but fails with noti :" Failed to create snapshot because VSS provider returned error 'Request is unsuppored"
Thread solved
|
cause |
Failed to create snapshot because VSS provider returned error 'Request is unsuppored'. |
|
code |
MemoVssProviderDoesNotSupportVolume |
|
context |
{
"_src": {
"code": 22873777,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\enterprise\\applications\\technology\\snapapi\\src\\backup_session.cpp",
"func": "AppBackup::SnapApi::SnapapiBackupSession::CreateVssSnapshot",
"line": 268,
"tag": "0xe821934a13fc0262"
},
"suberror": {
"code": 458785,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\core\\resizer\\generic\\snapinit.cpp",
"func": "InitSnapshotBitmap",
"line": 157,
"tag": "0xe24f93d0b8d8c99f"
},
"suberror": {
"code": 1098824,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\core\\fdisk\\win_snapshot.cpp",
"func": "win_snapshot_core::AppendVolumesToSnapshot",
"line": 1360,
"tag": "0x3fec04e376b8a246"
},
"suberror": {
"code": 9,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503",
"code": 50
},
"src": {
"file": "d:\\391\\core\\fdisk\\ver2\\arch\\windows\\win_errors.cpp",
"func": "Fdisk::AddKstatusError",
"line": 40,
"tag": "0x2aacb7b2ab852ac"
},
"suberror": {
"code": 65520,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503",
"code": 2147942450
},
"src": {
"file": "d:\\391\\core\\common\\error.cpp",
"func": "Common::Error::AddWindowsError",
"line": 314,
"tag": "0xbd28fdbd64edb8f8"
},
"suberror": {},
"text": "The request is not supported",
"types": {
"$module": "A",
"code": "N"
}
},
"text": "Unknown status.",
"types": {
"$module": "A",
"code": "N"
}
},
"text": "Failed to add the volume to the snapshot.",
"types": {
"$module": "A"
}
},
"text": "Failed to create volume snapshot.",
"types": {
"$module": "A"
}
},
"text": "Failed to process the shadow copy operation.",
"types": {
"$module": "A"
}
},
"cause_str": "The request is not supported",
"effect_str": "Failed to process the shadow copy operation.",
"os_error_code": "0x80070032"
} |
|
domain |
environment |
|
effect |
Failed to create snapshot because VSS provider returned error 'Request is unsuppored'. |
|
index |
0 |
|
isRoot |
false |
|
kbLink |
{
"build": 20463,
"lineTag": "0xBD28FDBD64EDB8F8",
"os": "Windows",
"product": "",
"serCode": "0x015D06B1+0x00070021+0x0010C448+0x00000009+0x00000032+0x0000FFF0+0x80070032",
"version": "15.0"
} |
|
origin |
{
"code": 22873777,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\enterprise\\applications\\technology\\snapapi\\src\\backup_session.cpp",
"func": "AppBackup::SnapApi::SnapapiBackupSession::CreateVssSnapshot",
"line": 268,
"tag": "0xe821934a13fc0262"
},
"suberror": {
"code": 458785,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\core\\resizer\\generic\\snapinit.cpp",
"func": "InitSnapshotBitmap",
"line": 157,
"tag": "0xe24f93d0b8d8c99f"
},
"suberror": {
"code": 1098824,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503"
},
"src": {
"file": "d:\\391\\core\\fdisk\\win_snapshot.cpp",
"func": "win_snapshot_core::AppendVolumesToSnapshot",
"line": 1360,
"tag": "0x3fec04e376b8a246"
},
"suberror": {
"code": 9,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503",
"code": 50
},
"src": {
"file": "d:\\391\\core\\fdisk\\ver2\\arch\\windows\\win_errors.cpp",
"func": "Fdisk::AddKstatusError",
"line": 40,
"tag": "0x2aacb7b2ab852ac"
},
"suberror": {
"code": 65520,
"fields": {
"$module": "ArsDbBackupProvider_vsa64_28503",
"code": 2147942450
},
"src": {
"file": "d:\\391\\core\\common\\error.cpp",
"func": "Common::Error::AddWindowsError",
"line": 314,
"tag": "0xbd28fdbd64edb8f8"
},
"suberror": {},
"text": "The request is not supported",
"types": {
"$module": "A",
"code": "N"
}
},
"text": "Unknown status.",
"types": {
"$module": "A",
"code": "N"
}
},
"text": "Failed to add the volume to the snapshot.",
"types": {
"$module": "A"
}
},
"text": "Failed to create volume snapshot.",
"types": {
"$module": "A"
}
},
"text": "Failed to process the shadow copy operation.",
"types": {
"$module": "A"
}
} |
|
parentActivityId |
1198193926964510720 |
|
reason |
MemoVssProviderDoesNotSupportVolume |
|
startTime |
Tue Apr 26 2022 23:18:52 GMT+0700 (Giờ Đông Dương) |
|
type |
error |
I have this same issue. Was this ever resolved?
Sid
Dear Sid Payne,
Thank you for reaching out. Have you tried the workaround from the Ekaterina's message?
"Have you tried selecting "Automatically select snapshot provider" as suggested in the error message? If the issue persists after that, we'd recommend starting the troubleshooting with the steps outlined in https://kb.acronis.com/content/36200 and open a support ticket, if the more in-depth investigation is needed."
you can go to " HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f} " check vaule and changed to "volsnap" , close it restart computer and try backup again ?
Best regards,
Ekaterina Surkova | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support