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Daily Status Report Alerts - How to turn them off?

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Beginner
Posts: 1
Comments: 0

We're receiving a new ticket every day for a device that hasn't been backed up in months. We are no longer actively backing up this machine. I've gone into settings and turned off where it says "alerts" but I'm still getting a new ticket daily. How can I turn this off?

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Support Engineer
Posts: 9
Comments: 14

Hi Hunter, 

Please open a ticket with the support team so that we may investigate this issue and better assist you.