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How do I disable this?

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Beginner
Posts: 1
Comments: 1

How do I prevent this from being tampered with? Would like to disable this from opening on the user's computer if possible.

 

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Acronis Support
Posts: 0
Comments: 488

Dear Brsse,
Thank you for reaching out. We have forwarded your question to a dedicated support engineer who will review and respond soon.

Support Engineer
Posts: 9
Comments: 49

Hi Brrse, 

Please open a case with our support team so we may investigate what exactly is this, why its appearing and where. 

Thank you for your time. 

Beginner
Posts: 1
Comments: 1

Just to be clear, this is not popping up on its own but I noticed it is possible to open this window by going to the tray icon and then settings. If I am managing backups for others, I would like to be able to disable this to prevent the user from making changes.

Support Engineer
Posts: 9
Comments: 49

Hi Brrse, 

Please open a case with our support team so we may investigate what exactly is this, why its appearing and where.
We will then be able to provide more personalized assistance with a better understanding.  

Thank you for your time. 

Acronis Support
Posts: 0
Comments: 488

Dear Georgi Dimitrov,
The case was already opened on 21.11.22
Case number 05667145