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Linux Servers Failing to Backup "The Server Refused Connection"

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Beginner
Posts: 1
Comments: 0

All,

We're having an odd issue here. We have a few Linux Red Hat and CentOS VMs that need to be backed up. For some reason these are failing. All of our windows devices are backing up without issue - only the Linux boxes are having problems.

- All Linux VMs display the same error, and suberrors

- All of our Windows servers are backing up.

- We're using the same Acronis Agent for the Windows devices and the Linux devices. 

- All VMs are all hosted behind the same VMWare hosts.

 

The following suberror codes are showing up on all failed Linux Backups:

 

"code": 20250646,
"code": 20119593,
"code": 20250677,
"code": 7503931,
"code": 7503950,
"code": 7503949,
"code": 7503890, 

"code": 10551548,
"code": 21561347,
"code": 66596,
"code": 9764877,
"code": 7503875,
"code": 5439582,
"code": 14009,

 

Thank you!

 

0 Users found this helpful
Support Engineer
Posts: 9
Comments: 14

Hi, Brent. 

This will need to be looked at in greater detail. 

For this purpose please open a case with out support team and we will happily assist.

https://www.acronis.com/en-us/support/contact-us/

Thank you for your time.