Mobile Phone Backup restore not possible in the portal
A customer does backup his mobile phone with Acronis. The backup works, and he can restore it over the app on his mobile phone. But if he want to restore something in the portal (cloud.acronis.com), then he get the following error message:
Cannot access the mobile backup: either you have no access rights, or the backup was removed.
Is this a bug, or is there really a special access right needed to restore? Restores for his Windows workstation are working over the portal, only mobile restore not.