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Posts: 1
Comments: 0

Hi All,


I've just added / subscribed to Acronis to my Plesk install.

The page loads fine on Plesk, but if I try to turn on backup the wheel just goes round and round and eventually it doesn't turn on.


Also, if I click on the link to open the backup console I'm greeted with a log in screen, but which log in details do I use?

I've used the details I registerd here with, but they don't seem to work.




0 Users found this helpful
Posts: 7
Comments: 13

Hello Mark,

I would advise opening a support case with us as this will need to be investigated further.

You can send an email to "" along with the filled out template

Or you can open a case through the portal