Windows error (0x80070701) the users account has expired

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James Atherton
Beginner
Posts: 1
Comments: 0

Hi Guys

I'm hoping you can help me.

I have taken over the management of our Acronis Cyber Protect system after my colleague left the business. Now he's left, the system has stopped the backup schedules with the error "Windows error (0x80070701) the users account has expired" any thoughts, hints or tips would be gratefully received. 

Thanks James

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Wed, 12/28/2022 - 14:42
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Ekaterina
Forum Moderator
Posts: 248
Comments: 7081

Hello James,

thank you for your posting! Updating the credentials shall resolve the problem, please follow instructions from Acronis Cyber Protect Cloud, Acronis Cyber Backup: "The credentials for 'path' are incorrect." or "The user name or password is incorrect"

Please let me know if that helps.

Tue, 01/03/2023 - 08:28

Best regards,
Ekaterina Surkova | Forum Moderator

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