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Bad control quality

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Beginner
Posts: 1
Comments: 0

Hello,

on WIN11 I am running a licensed version of Cyber Protect Connect. The quality control of the remote machine (WIN10) is very bad (not fluid, unstable).

I can rule out problems with my connection and systems: using TeamViewer, all work perfectly.

Many thanks and best regards.

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Forum Moderator
Posts: 242
Comments: 7050

Hello Paolo,

tank you for your feedback! If the performance issues are reproducible and you have some time for the investigation, I'd recommend contacting Acronis support team as per https://kb.acronis.com/content/70100