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Feature request: Add chat for quick assist sessions

Thread solved
Beginner
Posts: 3
Comments: 4

Hello - can the chat feature be added for quick assist access code sessions?

The chat is only available when a remote user has added my Acronis email to their agent access list and I do not prefer to have this configuration on my clients systems - why? Because this allows me unfettered access to their systems and I'm not comfortable with this and I'm sure they wouldn't be either.

Thank you for your consideration.

 

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Forum Moderator
Posts: 248
Comments: 7081

Dear handsonmac,

thank you for sharing this feature request - I've checked in our internal system and see that such functionality is already planned, no ETA though. I've added a reference to this topic as a vote for the feature request. Please let me know, if you have any questions.

Beginner
Posts: 3
Comments: 4

Glad to hear it's planned. Thank you!