Feature request: Add chat for quick assist sessions

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handsonmac
Beginner
Posts: 3
Comments: 4

Hello - can the chat feature be added for quick assist access code sessions?

The chat is only available when a remote user has added my Acronis email to their agent access list and I do not prefer to have this configuration on my clients systems - why? Because this allows me unfettered access to their systems and I'm not comfortable with this and I'm sure they wouldn't be either.

Thank you for your consideration.

 

Tue, 12/13/2022 - 03:50
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Ekaterina
Forum Moderator
Posts: 248
Comments: 7081

Dear handsonmac,

thank you for sharing this feature request - I've checked in our internal system and see that such functionality is already planned, no ETA though. I've added a reference to this topic as a vote for the feature request. Please let me know, if you have any questions.

Wed, 12/14/2022 - 08:36

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support

handsonmac
Beginner
Posts: 3
Comments: 4

Glad to hear it's planned. Thank you!

Fri, 12/16/2022 - 03:57